Effective Date: January 1, 2025 • Last Updated: January 1, 2025
Personal Information: When you create an account, we collect your name, email address, and payment information. We also collect property addresses and search queries you submit for analysis.
Usage Data: We automatically collect information about how you use our Service, including IP addresses, browser type, device information, pages visited, and interaction patterns.
Cookies and Tracking: We use cookies and similar technologies to enhance your experience, remember preferences, and analyze usage patterns.
We use your information to: (a) provide and improve our Service; (b) process payments and manage subscriptions; (c) generate property analysis reports; (d) communicate with you about your account and our services; (e) provide customer support; (f) comply with legal obligations; (g) detect and prevent fraud or abuse.
We do not sell your personal information. We may share your information with:
Service Providers: Third-party companies that help us operate our Service, including payment processors (Stripe), cloud hosting providers, and analytics services.
Legal Requirements: When required by law, court order, or government request, or to protect our rights and safety.
Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.
We implement industry-standard security measures including encryption in transit and at rest, secure data centers, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as your account is active or as needed to provide services. We retain property reports during your subscription for your convenience. After account termination, we delete personal information within 90 days, except as required for legal compliance or legitimate business purposes.
Access and Correction: You can access and update your account information at any time through your account settings.
Data Portability: You can request a copy of your personal data in a portable format.
Deletion: You can request deletion of your personal information, subject to legal retention requirements.
Marketing Communications: You can opt out of marketing emails by following the unsubscribe instructions or contacting us.
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
California Residents (CCPA): You have the right to know what personal information we collect, use, and share; request deletion of personal information; and opt out of the sale of personal information (we do not sell personal information).
European Residents (GDPR): You have additional rights including data portability, the right to object to processing, and the right to lodge a complaint with supervisory authorities.
Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those services. We encourage you to review the privacy policies of any third-party services you use.
We may update this Privacy Policy periodically. We will notify you of material changes via email or through our Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.
For privacy questions, data requests, or to exercise your rights, contact us at:
Email:
We will respond to your request within 30 days as required by applicable law.